Return and Refund Policy for Kalaj.in
Effective Date: October 22, 2026
Last Updated: October 22, 2026
Thank you for choosing Kalaj.in for your tech and coding learning journey. We strive to provide high-quality online courses, source code, and digital tech products.
Please read this policy carefully. By purchasing digital products or enrolling in courses on Kalaj.in, you agree to the terms outlined below.
1. Nature of Our Digital Products
Because our offerings consist of digital materials, online course access, downloadable source code, and electronic assets, access is typically granted electronically shortly after a successful payment transaction.
2. Refund Eligibility & Conditions
We want you to feel confident in your purchase. You are eligible to request a refund based on the following specific criteria:
Non-Delivery Within 72 Hours: If your purchased digital product, download link, or course access credentials are not delivered or made available to you within 72 hours of successful payment—and our team cannot resolve the delivery issue—you are fully eligible for a complete refund.
7-Day Request Window: All refund requests must be formally submitted within 7 days from the date of payment. Any requests made after this 7-day window will not be eligible for review or reimbursement.
3. Non-Refundable Scenarios
To protect our educational materials and proprietary source code, refunds will not be provided under the following conditions:
- Once access to the course and digital product has been granted or delivered
- If the user fails to use the product after receiving access
- Incorrect purchase or change of mind
- Lack of technical knowledge to use the product
- Violation of terms or misuse of services
4. How to Request a Refund
If you meet the eligibility requirements (such as non-delivery past 72 hours or submitting within the 7-day limit), please follow these steps:
Email Us: Send your request to support@kalaj.in.
Provide Details: Include your Full Name, Registered Email ID, Order/Transaction ID, Date of Purchase, and a clear explanation of why you are requesting a refund (e.g., non-delivery within 72 hours).
Attach Proof: Include your payment receipt or screenshot of the transaction to speed up verification.
5. Refund Processing Timeline
Review Period: Once we receive your request, our team will review it within 2 to 3 business days.
Credit Issuance: If your refund is approved, we will process it immediately. The funds will automatically be credited back to your original payment method (such as UPI, credit/debit card, or net banking) within 5 to 10 business days, depending on your bank or payment gateway provider.
6. Contact Us
If you have any questions or need assistance with your order, please reach out to us:
Website: https://kalaj.in
Email: contact@kalaj.in
